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https://vms.ces.myfiinet.com/vms/user-management

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Purpose

This page explains personal profile and tenant user management. Before using VMS, the account must verify its email. After verification, you can click the avatar in the upper-right corner to view user name, permission, and email.

Before you start

  • To join buildings, create users, or change permissions, you must be a tenant admin.
  • Regular users mainly view and create tasks.
  • If you cannot see “User Management”, check your permission.

Steps

Update personal information

  1. Click the avatar in the upper-right corner.
  2. Select “User Info”.
  3. Update the fields you need.
  4. Save and confirm the data is updated.

Editable data includes:

  • User name
  • Email
  • Password
  • Approver: the person responsible for approving your tickets.
https://vms.ces.myfiinet.com/vms/user-management

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Create a user

“User Management” lets tenant admins add company users and assign admin or regular user roles.

Required fields:

  • User name
  • Password
  • Permission

Optional fields:

  • Email
  • Approver
https://vms.ces.myfiinet.com/vms/user-management

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Edit a user

Click “More > Edit” in the user list to update account data and permission.

https://vms.ces.myfiinet.com/vms/user-management

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Delete a user

Click “More > Delete” in the user list. The system asks for confirmation; deletion cannot be undone.

Permission reference

  • Admin: can create, view, edit, and delete users; can also join buildings and change ticket approvers.
  • Regular user: mainly views and creates tasks.

FAQ

  • User Management is not visible: confirm whether you are a tenant admin.
  • Cannot join a building: confirm that you are an admin and that your email is verified.
  • User does not receive notifications: confirm the email address and ask the user to check the mailbox.