Purpose
This page explains personal profile and tenant user management. Before using VMS, the account must verify its email. After verification, you can click the avatar in the upper-right corner to view user name, permission, and email.
Before you start
- To join buildings, create users, or change permissions, you must be a tenant admin.
- Regular users mainly view and create tasks.
- If you cannot see “User Management”, check your permission.
Steps
Update personal information
- Click the avatar in the upper-right corner.
- Select “User Info”.
- Update the fields you need.
- Save and confirm the data is updated.
Editable data includes:
- User name
- Password
- Approver: the person responsible for approving your tickets.
Create a user
“User Management” lets tenant admins add company users and assign admin or regular user roles.
Required fields:
- User name
- Password
- Permission
Optional fields:
- Approver
Edit a user
Click “More > Edit” in the user list to update account data and permission.
Delete a user
Click “More > Delete” in the user list. The system asks for confirmation; deletion cannot be undone.
Permission reference
- Admin: can create, view, edit, and delete users; can also join buildings and change ticket approvers.
- Regular user: mainly views and creates tasks.
FAQ
- User Management is not visible: confirm whether you are a tenant admin.
- Cannot join a building: confirm that you are an admin and that your email is verified.
- User does not receive notifications: confirm the email address and ask the user to check the mailbox.



