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https://vms.ces.myfiinet.com/vms/inbox

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Purpose

“Inbox” shows tickets or notifications that need your action. When you are assigned as an approver, or when the system needs you to provide more information, open the item from this page.

Before you start​

  • You are signed in to the Tenant portal.
  • To approve a ticket, confirm that you are the approver for the current step.
  • Before taking action, check the ticket building, applicant, visitor, or contractor personnel data.

Steps​

  1. Open “Inbox”.
  2. Click the ticket you want to handle.
  3. Review ticket content, attachments, and approval history.
  4. Choose “Approve” or “Return to applicant” based on the situation.
  5. Submit and return to the list to confirm the item is updated.
https://vms.ces.myfiinet.com/vms/inbox

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Result​

  • After approval, the ticket moves to the next approval or processing step.
  • After return, the applicant needs to update the ticket.
  • If the same item remains in the list, refresh the page or confirm whether another step still needs your action.