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https://vms.ces.myfiinet.com/bm/inbox

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Purpose

“Inbox” shows tickets that need BM action. Open a ticket to review content, attachments, and approval history, then approve, reject, or return it according to the flow.

Before you start​

  • You are signed in to BM and have permission for the building.
  • Check the ticket building, tenant, type, and current status before handling it.
  • For construction or garrison tickets, also check contractor personnel data and qualification.

Steps​

  1. Open “Inbox”.
  2. Click the ticket to handle.
  3. Review content, attachments, and approval history.
  4. Select an available action, such as approve, reject, or return.
  5. Fill in comments or reasons if required, then submit.
https://vms.ces.myfiinet.com/bm/inbox

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Ticket detail preview​

If you want more ticket fields visible in the list, open preferences from the avatar in the upper-right corner and add the fields you want to display.

https://vms.ces.myfiinet.com/bm/inbox

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https://vms.ces.myfiinet.com/bm/inbox

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Result​

  • After approval, the ticket moves to the next approval or completion step.
  • After return, the applicant needs to update and resubmit.
  • After rejection or termination, the ticket ends or leaves the current flow according to its status.